SHIPPING POLICY
Processing time
The time I need to prepare an order for shipping varies. Some of my items are made to order so will take long to make and ship, others are in stock items meaning a faster turn around. I am to ship all orders within
5 - 7 business days.
​
​
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURN & EXCHANGE POLICY
I gladly accept returns and cancellations
​
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
​
​
I don't accept exchanges
But please contact me if you have any problems with your order.
​
​
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-
Custom or personalised orders
-
Digital downloads
​
​
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.